Get it in writing!

When renting an apartment or home. Get everything in writing. Rental payment arrangements, repair and maintenance arrangements, lease changes. If not, it didn't happen. For example when you make an arrangement to make a payment put it in writing. Submit it to the homeowner or apartment manager. Request a response in writing. Or if they've agreed to an arrangement over the phone. Follow up with the arrangement in writing. Send an email or a certified letter in the mail. Emails are allowed as evidence, if need be, in court.